Jama St. John, owner and founder of Gulf Coast Office Support, has been in the virtual assistance industry since 1996. When she first started, the term “virtual” meant far less than it means today. Most clients were local, and for the most part, she went to their office on a semi-regular basis to work. In those days the most widely accepted terms were office support or business support services.
Nowadays, though, working virtually really means virtual! Jama has numerous clients scattered throughout the United States and Canada. Even though she is very friendly and well connected to each of them, there are very few she has ever met in person thanks to the technology of the mighty Internet.
Jama is pictured above with her favorite horse, Gypsy, with whom she enjoys trail riding on a regular basis. But don’t be fooled – another pleasure for Jama is the business she has nurtured for 15 years, as well as interacting with her exciting clients. She loves being an integral part of her clients’ businesses, watching them grow and helping them succeed! Although she now focuses her skills on being an ISS, she still handles a variety of tasks for her clients.
Additionally, she also produces a bi-weekly ezine where she shares insights and inspirations, as well as tips and techniques for improving your business and your lifestyle.
Kimberly J. McCloskey began her professional virtual assistant career by becoming the first Gulf Coast Office Support team member in 2003. She brings to the team natural artistic abilities, organizational skills and a love for detail within her areas of focus which include creative writing for blogs, newsletters, articles, information products and more. She’s been referred to as a “thought-bridger” and a “word wizard” when it comes to taking content and making it sound more engaging, interesting and enticing to readers.
She has previous experience in desktop publishing, real estate, and within a world-wide productivity specialist organization as assistant to the Vice President of Training. When not glued to the computer or enjoying the great outdoors with her husband, Kimberly’s passions include photography and cat-rescue.
Charla Mahon is a college-educated professional with over 20 years of experience working in various administrative and legal support roles. This includes over 10 years of experience in professional services marketing. Her background includes working for several large law firms and a multinational professional services firm. Over the years, she has demonstrated an ability and desire to work successfully alongside others at every level of an organization. Charla is a member of the International Virtual Assistants Association (IVAA), an organization dedicated to the professional development of its members, as well as educating the public about virtual assistants.
Charla is EthicsChecked, indicating at a minimum a basic understanding of business ethics in the following areas: billing issues, conflicts of interest, privacy and confidentiality, and ability to perform the work. This designation is offered by the International Virtual Assistants Association.
Caley Walsh has over 18 years in the administration field and brings a wealth of experience to the table. Caley specializes in providing Web Design, Custom Website and WordPress Blogsite Creation and Maintenance. If you need a new website or blogsite, an updated website, a customized WordPress blog, graphic banner, custom ezine template, Caley can provide what you need.
When not working she spends most of her time with her two children. She also enjoys painting and in the summer can usually be found lounging on the dock at the cottage.
Terry L. Green has more than 30 years of combined experience in the corporate world and as a Virtual Assistant. As a Certified Wishlist Member Developer, she joined the Gulf Coast Office support team as the resident Wishlist Membership site expert. Terry has experience integrating Wishlist with Infusionsoft and 1Shopping Cart. She is VACertified, a certified Master Virtual Assistant, EthicsChecked and a longstanding member of The International Virtual Assistant Association.
When not knee-deep in membership sites or working hard on other client work or projects, Terry enjoys spending time with family and close friends or reading books on her Kindle!
Terri Lowe brings 30 years of corporate marketing and Virtual Assistant experience to the team. This includes experience managing services portfolios for small, medium and large businesses covering all aspects of the marketing mix, including: starting with a product concept, conducting market research, developing a business case, creating and implementing marketing strategy and plans, launching new products online and off, and providing ongoing marketing and project management support.
Jenna Nash is a passionate online entrepreneur who enjoys working virtually to assist others in their business. Jenna started working as a Virtual Assistant in 2009 and brings a variety of skills and experience to the Gulf Coast Office Support team. She obtained a Bachelor of Business Administration, with a double major in Human Resources and Marketing from Thompson Rivers University in Kamloops, BC. Jenna specializes in social media and virtual event strategies for online business owners. She is a VAClassroom certified Social Media Marketing Specialist. Jenna specializes in virtual events management and support.
Theresa Scholes secured a Bachelor of Commerce Degree (B.Comm) in Consumer Behavior from The University of Guelph, Ontario Canada. After pursuing various sales and executive admin positions with local government agencies, she started working as a Virtual Assistant in 2007 and hasn’t looked back.
Theresa specializes in social media and internet marketing strategies and implementation for the online business owner. A firm believer in matching the right actions to realistic goals, Theresa helps time-strapped entrepreneurs use the social web to raise their profile and boost profits.
She currently resides in Victoria, British Columbia with her husband and 3 growing children.
Adele Postma received her Bachelor of Primary Education Degree in Johannesburg, South Africa. After seven years of teaching experience in her South African home town, she immigrated to Canada with her husband and two young children.
She transitioned to the Virtual work force in 2008, gaining valuable skills and embracing each new challenge of her new found career as a Virtual Assistant. Adele specializes in providing support for wide range of administrative tasks, her specialty being Infusionsoft and client care.
Katerina Marks graduated from Emory University with a BFA in art history and mixed media art, she then attended the Art Institute of Atlanta-Decatur to obtain a degree in Graphic Design. She enjoys designing logos, stationery, and web banners. She has previous experience writing artists’ statements, organizing art shows, and writing the occasional user-manual for cancer research labs.
During her free time she enjoys spending time with her family and pets, painting, reading, working on her website, and Sudoku. Currently she is also looking forward to going to grad school in 2013.
Debbie Kerr’s experience in typesetting, proofreading and graphic design for small printing companies began before computers were part of everyday life – when cut and paste meant literally cutting galley proofs of text and pasting to a sheet for print production!
With expert skills in Microsoft Word and CorelDraw, she uses design elements, creative layouts and color to add polish to documents of any kind. Debbie designs and formats presentations, brochures, flyers, manuals, and newsletters; creates marketing collateral; and produces book cover designs and inside page formatting.
Nikki Groom is on a mission to empower extraordinary women entrepreneurs through the power of the written word. She started working with the Gulf Coast Office Support team in 2012 and writes digital copy for websites, including those all-important bios and sales pages.
Nikki has a background in marketing and used to work for the UK subsidiary of a global manufacturer before moving Stateside to handle the company’s marketing communications here. She is adept at juggling a multitude of responsibilities across all areas of the marketing mix and has a particular affinity for online strategy, including SEO, social media management, pay-per-click campaigns, and e-mail marketing.
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